Q: How do you ship worldwide?
A: DHL is Straightforward’s trusted shipping partner. DHL guarantees express shipping wherever you are in the globe.
Q: How much is the shipping fee?
A: Shipping Fee is 15 USD. For orders above 225 USD, shipping is free. Straightforward is not responsible for any import charges, duties, or taxes for international sales. Custom policies vary from one country to another. If unsure, please inquire with your local customs office first.
Q: How long is shipping?
A: We ship from Manila, Philippines, and DHL commits your orders arrive within 2-5 business days. You can also track your orders at http://www.dhl.com.ph/en/express/tracking.html.
Q: Do I have to be there when my items arrive?
A: As much as possible, yes. Signatures may be required upon the arrival of your items.
The customer will also be held responsible if the delivery address is marked unreachable by DHL due to incomplete/invalid address.