1. Click the design or item you want to purchase

2. Choose the size that matches you, be sure to check on our size charts before you decide.

3. Click Add to cart.

4. If you want to shop for more, simply click the "x" mark on the rightmost corner and continue shopping.

5. Press the "check out" button if you've decided to get that particular item. It will lead you to the information page

6. Put your complete name, address, phone numbers. 

7.  Press "Continue to Shipping"Press  "Continue to Payment"For BDO and BPI payments, check the corresponding bank to which you're going to pay.

8. For COD, click "Office / Home delivery" This is only available for Metro Manila.

9. Click next and you're done! You'll be getting a notification thru email or thru your registered mobile number

We use LBC, Black Arrow and ByWay for shipment of orders.

It depends on where you are located. For delivery addresses within Metro Manila, it usually takes 3-4 working days upon confirmation of orders. For provinces and islands, it may take 10-12 working days.

You may Pay for your orders using your Paypal, Wire transfer services for BDO, BPI and GCash. It may take 1-2 days to verify your payments. Bank accounts are stated upon completion of orders.

Yes! You can make a deposit through our banks even without an existing account with them, just go to your nearest BDO or BPI branch and they'll gladly assist you in making a deposit manually.

Some cards are allowed especially if this is connected to your PAYPAL account. It's best to check first with your bank before resuming order/s.

We do allow replacement and exchange if:

1. If item/s has/have factory defect/s upon delivery (zippers, stitching).

2.The size or item delivered was wrong.

However, items bought on sale events are not eligibile for replacements.

We allow cancellations of orders if:

1. The item / order hasn't been processed yet.The item / order hasn't been endorsed yet to our courier.

2. If the item has been returned to us and then you decided to have it cancelled due to failure of delivery.

1. Complete accomplished Return and Exchange Form.

2. Photo of the item, be sure it the tag is still intact and unattached from the item.

3. If the price tag is already removed, this will invalidate your claim.Email it to alexa@tropicallymade.com. 4. For Metro Manila, the item will be retrieved by our logistics team.

Usually this takes 1 day. For provinces, kindly contact us for advise on how to have your item replaced.

5. You may also have the option to return it on our stores too! Refer to this link www.tropicallymade.com/pages/our-stores for the list of our stores.

6. Our sales associates will be happy to assist you with your returns, however, there's a process for returning and exchanging items bought online. Customer may not claim the replacement immediately.

7. Items bought on sale events or price drops are not eligible for returns.

1. Go to the store where you bought your item/s.

2. Present the item/s and receipt for replacement in good condition.

3. Fill out the replacement form.

4. Do this within 7 days upon purchasing the item. 

5. Items that exceed the 7 day warranty will not be eligible for replacement. Please note that items bought on sale events is also not eligible for replacement.

Yes! We respect freedom of expression and we love it, when our customers give their feedback. Your reviews gives us an idea on what to maintain and what to improve more.

We will send you an automated email after you have purchased your item from us. You can tell us anything about the item. 

Just tag us (@tropicallymade) on your post and this will be automatically sent to our tagged feeds on Instagram.