Q: My size isn't available. What can I do?
A: Send an e-mail to firstname.lastname@example.org, and we'll take one more look around our stockroom for your preferred item.
Q: How do I know my size?
A: On each product page, we mention the size of the item the model is wearing. That gives you a baseline of what your size should be. We also follow Asian sizing. When unsure, we highly suggest you get your usual size.
Q: What covers as free exchange?
A: Exchange is free (shipping costs to and from are reimbursed) when you find a manufacturing defect in your item within 365 days from the date of purchase. After you order, you will also be given a Return + Exchange document where our mailing address is indicated.